AI assistant for drivers and logisticians: routes, documents and customers without roadside stops
Driving is yours. The assistant builds the route and the order of stops, prepares waybills and shipping documents, answers customers about status, and calculates mileage, expenses and pay.
What it does
- plans the route around unloading windows and driving-hours rules
- prepares and checks the set of transport documents
- answers customers about the status of a load
- tracks fuel and maintenance costs
- reminds you when insurance, roadworthiness tests and licences expire
What it does not do
The limits are set in advance
- does not drive the vehicle and does not settle matters on the road
- does not complete documents on the shipper's behalf
How much time it frees up
By our reviews, a driver spends roughly
10 hours a week on the routine listed above — more than a third of the working week. The assistant does not take all of it: some tasks you will still be checking. But checking something finished is faster than doing it from scratch, and the gain lies in exactly that difference.
How it works
The assistant lives on your phone and works by voice or short messages — there are no complicated programs to log into. It counts, records and reminds while you get on with the job you were called in for.
What the assistant does for a driver between runs
The day's route with delivery windows
Twelve addresses, five with receiving hours, two needing a pass. The assistant orders the stops by windows and road, and prepares a list with phone numbers and notes. In the morning you set off with a plan instead of building it at the traffic lights.
Documents you don't have to fill in by hand
Waybill, consignment note, delivery receipt — the assistant fills them in from templates using the order data: who, what, from where, to where, how much. You check and sign. Photos of the signed documents it files by order.
Replies to customers without phone calls on the road
"Where is the truck?", "what time will you be here?" — the assistant answers from your plan and the last check-in: "the next stop is yours, roughly 40 minutes". You mark a stop with one word, the customer gets the status.
Mileage, fuel, expenses
Fuel, toll roads, parking, repairs — the assistant keeps records from receipts and check-ins, calculates expenses per run and produces a monthly summary. For a self-employed driver — a ready list for the tax return; for an employed one — a report for accounting.
Payments and debtors
Who has paid for the run, who promised "this week", who needs an invoice. The assistant keeps the list and reminds customers in your wording, calmly and once.
What the dialogue looks like
You: Tomorrow: 11 stops from the "Wednesday" list, Gastronom receives only from 8 to 10, Sklad-3 needs a pass.
Assistant: Route built: Gastronom first by 8:15, then round the ring road without returning to the centre, Sklad-3 seventh, the pass has been requested from their dispatcher using your template, I'll forward the reply. Total distance about 140 km, finishing by 16:30. Consignment notes for all 11 stops are filled in and ready to print in your folder.
You: Move Gastronom to 9, unloading takes a long time there.
Assistant: Rebuilt: Gastronom by 9:00, the two nearest stops before it. Finishing around 17:00. Customers with time windows don't need notifications, the windows are kept.
What we need from you at the start
- The list of regular customers and stops with notes: windows, passes, unloading peculiarities.
- Templates of the documents you fill in — waybill, consignment notes, receipts.
- How you track expenses and payments now — receipts, notes, nothing.
- Texts of status replies to customers and payment reminders in your tone.
Implementation timeline
The review is one conversation. Setting up stops and documents takes two to three days. In the first week you check the routes and documents, then the assistant compiles them itself. Expense tracking is switched on immediately — it accumulates from day one.
Frequently asked questions
I need a sat-nav, not this.
The sat-nav guides you along the road; the assistant decides the order of stops and takes care of the paperwork and messaging. They work together.
The sat-nav guides you along the road; the assistant decides the order of stops and takes care of the paperwork and messaging. They work together.
Customers call, they don't write.
The assistant won't answer a call while you're driving, but customers can be offered in advance to write in the chat — the reply there comes instantly. Most switch over.
The assistant won't answer a call while you're driving, but customers can be offered in advance to write in the chat — the reply there comes instantly. Most switch over.
I work for a transport company, not on my own.
Then the assistant helps the dispatcher and the drivers together: routes, documents, statuses. It is set up for the company, not for one person.
Then the assistant helps the dispatcher and the drivers together: routes, documents, statuses. It is set up for the company, not for one person.
Freight or passengers?
Both. For passengers — orders, confirmations and customer reminders; for freight — documents and delivery windows.
Both. For passengers — orders, confirmations and customer reminders; for freight — documents and delivery windows.
What it costs
Task review and configuration of one assistantfrom ₽12,000 (≈ $142)
An extra task beyond the basic fivefrom ₽3,000 (≈ $36)
Training for you or a member of stafffrom ₽5,000 (≈ $59)
Support and adjustments, per monthfrom ₽4,000 (≈ $47)
Build an assistant like this
Tell us which tasks eat the most of your time, and we will say which of them are worth handing to an assistant first and which are better kept for yourself.
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